Quincer powers the AI employee.
Voice and digital conversations, lead capture, service workflows, insights and human handoff in one platform.
Managed AI customer engagement
Every conversation can move your business forward.
Meet the AI employee who answers, qualifies and supports customers across phone and digital channels. EdgeworX wraps deployment in cybersecurity, privacy and AI governance services. Quincer powers every interaction.
QAI employee · Customer engagement
Hi, can someone help me find the right service and book a time?
Absolutely. Tell me a little about what you need and your preferred location. I can guide you to the next step and bring in a person when needed.
Inquiry answeredIntent capturedTeam handoff ready
One managed service. Two specialists.Security-first operations by EdgeworXAI employee platform by Quincer
Your new front line
Useful answers when customers reach out. More focus for your team.
An AI employee trained for your organization can handle common conversations on phone, web chat, email, SMS and messaging. When a person should step in, the conversation moves to your team with context.
01 / RESPOND
Be there when it matters
Answer questions and capture new inquiries, including after hours and across locations.
02 / GUIDE
Move the conversation forward
Qualify needs, share approved information and guide people to the next action.
03 / HAND OFF
Keep people in the loop
Route exceptions and high-value moments to the right team, with the conversation context.
The joint advantage
AI employees built into a security-first managed service.
A generic agent builder gives you software. This joint service also brings assessment, governance, cybersecurity and accountable operations around the customer conversations and systems it touches.
EdgeworX secures and manages the service.
EdgeworX assesses workflows, data exposure and risk, aligns identity and access, privacy and governance controls, manages integration and reviews performance and security needs as the service evolves.
Built for real conversations
Start with the questions your team hears every day.
Municipalities
Resident questions, service requests and routing.
Automotive retail
Sales inquiries, service questions and follow-up.
Retail & franchises
Location answers and consistent customer support.
Museums & attractions
Visitor planning and multilingual assistance.
A practical first deployment
Which conversation should we improve first?
We’ll map one customer journey, the handoff and the data it touches, then show how EdgeworX’s security-first managed service and Quincer’s platform would work in your business.
Hire your first AI employee
Start a conversation with our digital agent. Tell us about your organization, the first workflow you want to improve and how our joint team can reach you.
Download the sell sheet (PDF)Download the pitch deck (PowerPoint)Our AI employee will guide you through the first steps right here.